How we collect, use, and protect your personal information.
At Pulsir, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect personal information such as your name, email address, phone number, and company name when you contact us, subscribe to our newsletter, or request our services.
We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
As we operate from Czechia (EU), the General Data Protection Regulation (GDPR) applies to our data processing activities. We process your personal data on the following legal bases:
When you explicitly agree to our data processing activities, such as marketing communications or newsletter subscriptions.
To fulfill our contractual obligations when providing services or responding to your requests.
To comply with applicable laws, regulations, or legal processes, including law enforcement requests.
To ensure server security, prevent fraud, improve our services, and maintain a safe gaming environment.
When you connect to our Minecraft servers, we collect and store your IP address for security and administrative purposes. This information helps us maintain server stability, prevent abuse, and ensure a safe gaming environment for all players.
We store IP addresses for the following purposes:
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data type:
To report abuse, cheating, or security concerns on our Minecraft servers, please contact us at [email protected] or join our Discord server.
Please report any of the following:
We take all reports seriously and will investigate promptly. Depending on the severity, we may take actions including warnings, temporary bans, or permanent removal from our servers. Your privacy will be protected during the reporting process.
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our website and providing our services.
We may disclose information if required by law or to protect our rights, property, or safety.
We may use third-party service providers to support our operations and deliver our services. These providers process data on our behalf under strict confidentiality and data protection obligations.
We work with providers for:
All third-party providers are carefully selected and must meet our data protection standards. They are contractually bound to process data only as instructed and implement appropriate security measures.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
As we operate from Czechia (EU), your personal data is primarily processed within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA.
When we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your information, including:
You have the right to request information about the safeguards we have in place for international data transfers. Contact us if you need details about specific transfers or safeguards.
You have the right to:
To exercise any of your rights under GDPR, please contact us at [email protected]
We will respond to your request within one month as required by law. If your request is complex or requires additional time, we will inform you within the first month and may extend the response time by up to two additional months.
If you have concerns about how we handle your personal data, please contact us first at [email protected]. We are committed to resolving any privacy concerns promptly and amicably.
You also have the right to lodge a complaint with your local Data Protection Authority if you believe your data protection rights have been violated.
Our lead supervisory authority is the Office for Personal Data Protection (ÚOOÚ) in the Czech Republic: https://www.uoou.cz
Our services are not directed to children under 13 years of age (or the age of digital consent in your country). We do not knowingly collect personal data from children under this age.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete such information promptly.
While our Minecraft servers may be accessible to players of various ages, we do not intentionally collect personal data from users under 13. Server connection data (IP addresses) may be collected for security purposes regardless of age, as this is necessary for server operation and security.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information.
As a California resident, you have the right to:
To exercise your CCPA rights, please contact us at [email protected]. We will respond within 45 days as required by CCPA.
We may need to verify your identity before processing certain requests. This helps protect your privacy and ensures that personal information is only disclosed to the appropriate person.
While CCPA does not require specific safeguards for international data transfers, we want to be transparent that your data may be processed outside the United States, including in the European Union where we operate. We implement appropriate security measures regardless of where your data is processed to ensure its protection.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.
The administration of personal data for Pulsir is handled by:
Kacper Mikolajczyk
Data Protection Officer
Business Status: Solopreneur registered in Czechia
Legal Jurisdiction: Operating under Czech law and EU regulations
For any questions regarding data protection and privacy, please contact Kacper directly at [email protected]